Privacy Policy
Effective Date: October 10, 2025 STRIDEUP operates this website and online store to provide products and related services. Our Services are powered by Shopify, which enables hosting, checkout, and transactions. This Privacy Policy explains how we collect, use, share, and protect your personal information. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to personal data.
Information We Collect
We may collect the following categories of personal information: Contact details (name, email, phone number, billing and shipping address) Payment and transaction information (processed securely via third parties) Account details (login credentials, preferences, settings) Order and shopping activity (products viewed, purchased, returned, or exchanged) Communications with us (customer support messages or inquiries) Device and usage data (IP address, browser type, interactions with the site)
How We Use Your Information
We use your information to: Process orders, payments, shipping, returns, and exchanges Create, manage, and maintain your account Provide customer support and communicate with you Improve, personalize, and optimize the Services Send promotional or marketing communications (you may opt out at any time) Detect fraud, prevent misuse, and ensure platform security Comply with legal obligations and enforce our policies
Cookies
We use cookies and similar technologies to operate and improve the Services. Cookies help remember preferences, analyze traffic, and improve user experience. Third-party tools, including Shopify and analytics providers, may also place cookies. You may control cookies through your browser settings, but disabling them may affect functionality.
Data Sharing
We may share personal information: With Shopify and trusted service providers (payments, shipping, analytics, IT support) With marketing and advertising partners, where permitted by law When you request or consent to sharing (e.g., delivery providers or integrations) With affiliates or during business transactions (merger, acquisition, restructuring) When required by law or to protect our legal rights and users
Data Security
We use reasonable administrative, technical, and physical safeguards to protect data. No system is 100% secure, and we cannot guarantee absolute security. Information is retained only as long as necessary to provide Services, meet legal obligations, or resolve disputes. Sensitive data should not be shared through unsecured communication channels.
Your Rights
Depending on your location, you may have the right to: Access or request a copy of your personal information Correct inaccurate or incomplete data Request deletion of your personal information Request portability of your data Opt out of marketing communications at any time We may verify your identity before processing requests, as required by law.
Children’s Privacy
The Services are not intended for children under the age of majority. We do not knowingly collect personal data from children. If a child has provided personal information, a parent or guardian may request deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services after updates constitutes acceptance of the revised policy.
Contact Us
For questions, concerns, or privacy requests, contact us at:
Email: info@strideups.com
Address: A-135, Block A-3, Dharampura Extension, Najafgarh, New Delhi – 110043, India